Welcome to my shop :) all items are handmade by me and my team in our home. Please contact me if you have any questions.
Please take a look at our Refund and Return policy at below :
No Returns exchanges or refunds. Customer pays for return shipping fee IF mutual agreements made .
if your costume needs size adjusting customer pays for shipping and alteration fees.
If you purchase a custom made item and I have not yet begun creating it you may request a refund in full. Once I have begun creating an item (usually within 48 hours) refunds will not be given.
We are a small home based business that specializes in custom made items. Once our items are personalized, we cannot accept returns. Because of this, we go through extra steps in assuring that you will be happy with your custom order before we permanently apply it to your chosen item.
IF AGREEMENTS MADE to return items, we can not accept and refund on items does not come back in original condition, Animal fur, smell, smoke ,tear , items been worn used will not be refunded and we will send items back to customer.
I accept payment through Etsy . Custom orders require full payment up front.you can cancel your order 2 DAYS after purchase
I ship via USPS Mail with a Confirmation number international and with in U.S... I am happy to help track any missing or lost items/packages through the postal service.
We are not responsible for delays and losses , we are not responsible for shipping on incorrect addresses customer entered at check out , please make sure to double check your address.
IF We offer worldwide shipping on all of our products. International customers please be aware that your country may charge custom import tax and fees on your purchase, check with your countries customs department before ordering so you know what your import tax will be. Darkside costumes not responsible paying your custom tax and fees.